Partner support

Partner support

Questions about deals, assets, pricing, or the portal itself. We reply within one business day; anything urgent about an active deal, call your program manager directly.

Send a request
Opens a case with the Trinity Cyber channel team. You'll get a confirmation email with a case number.

Include deal IDs, asset names, or the customer involved so we can act on it without a follow-up.

We reply within one business day. High priority is for issues blocking an active deal.

Your channel program manager
Fastest route for anything deal-related.
Other ways to reach us

General partner questions: partners@trinitycyber.example

Portal access problems (can't sign in, wrong company shown): email from your work address and include the company name.